Support
Help, when you need it.
Most trades are up and running in a few minutes. Here's how to get going — and the answers to the questions we hear most.
Getting started
Tell it about your work
Add your services, prices, hours and deposit on the Knowledge page — in plain English.
Build a flow
Describe what should happen on a missed call; the AI builds the flow. Tweak it on the canvas if you like.
Connect a number
Forward your missed calls to TradeFlow and assign the number to your flow.
Take deposits
Connect Stripe so customers confirm with a card deposit that lands in your own account.
Common questions
Do my customers need an app?
No. They call the number they already have and reply by text — nothing to download.
Is it really AI answering my calls?
AI builds the flow from your description, but once a call comes in everything runs on fixed, predictable rules — never a black box.
Where do deposits go?
Straight into your own Stripe account. TradeFlow only takes a small flat fee per confirmed, paid booking.
What does it cost?
No monthly fee to start — a flat £2 per confirmed, paid booking. Every other penny of the deposit is yours.
Can I change the flow later?
Anytime. Edit it in plain English or drag nodes on the visual canvas; changes take effect on the next call.
Still stuck?
Drop us a message and a real person will get back to you by email — usually within a working day.
Contact support →